Very Important Property (VIP) Management Solutions is a damage restoration company specialising in flood damage. The company was founded by Steven Lounds, an expert with over 20 years’ knowledge and experience in the industry. Because of this, VIP has been outstanding in the field right from the start and it continues to grow steadily.


At VIP Management Solutions we understand that damage to your property can be very distressing for everyone involved. We are available 24 hours a day and we are always ready to take your call. Our phones are answered in person by qualified technicians who can talk you through what to do until we arrive on site. This invaluable advice can mean the difference in saving and losing precious items.

How VIP Management Solutions was founded...

  • 1994 - 2010

    Steve Lounds starts working for a UK leading supplier and works his way up from a Trainee Consultant to Operations Manager of a large franchised branch.
  • 2010 - 2013

    Steve Lounds joins Disaster Care Platinum as National Network Manager. He overviews many operations and staff, and leads Water and Fire Damage Awareness days at the National Flood School.

  • 2013 - 2015

    Steve Lounds starts up as a sole trader within the damage management industry, offering fire and flood damage restoration to domestic and commercial properties.
  • 2015 - VIP Management Solutions is born!

    Steve Lounds creates VIP and registers it as a limited company.